HWRSD - Problem Solving Quick Guide

This chart is intended to assist parents and other members of our communities understand the most effective and efficient means of communicating their questions, concerns, and comments. As a district, we believe that if the solution to an issue, problem, or answer to a question is achieved at the level closest to that issue or problem, the result will be the most effective and lasting. The following chart can be used as a guide for whom to call when questions arise on the most common topics. 

If you are still uncertain about where to direct a question, please contact:

Jennifer Caufield

Family & Community Engagement Liaison

j.caufield@hwschools.net

978-626-0914

 

 

Nature of Concern	Initial Contact	Follow-up Contact	District Office Contact
Athletics	Coach	Athletic Director Craig Genualdo	Interim High School Principal  Bryan Menegoni
Bullying	Classroom Teacher	Building Principal	Interim Superintendent  Eric Tracy
Curriculum & Instruction	Classroom Teacher	1. 6-12 Curriculum     Leader    (MS/HS only)   2. Guidance      Counselors      (HS only)   3. Building Principal	1. Director of Elementary        Teaching and Learning     (K-5), Jenn Clifford     2. Director of Secondary      Teaching & Learning     (6-12)
Discipline	Classroom Teacher	1. Assistant Principal     (MS/HS)   2. Building Principal	Interim Superintendent Eric Tracy
Facilities Concerns	Building Maintenance Staff	Building Principal	Director of Maintenance, Facilities & Operations
Facilities Rentals	Facilities Coordinator Patricia Maidment	Athletic Director Craig Genualdo	Director of Maintenance, Facilities & Operations
Food Services	Food Service Director Eleni Burns		Assistant Superintendent of Finance and Administration  Vincent Leone
Homework	Classroom Teacher	Building Principal	1. Director of Elementary      Teaching and Learning     (K-5), Jenn Clifford     2. Director of Secondary      Teaching & Learning     (6-12)
Kindergarten Registration	Family & Community Engagement Liaison Jen Caufield		Exec. Asst. to the Superintendent Janell Carleo
Policy	Building Principal		Interim Superintendent Eric Tracy
School Budget	Assistant Superintendent of Finance and Administration  Vincent Leone		Interim Superintendent Eric Tracy
Special Needs	1. Classroom Teacher     2. Special Education Teacher	1. Elementary Special Education Coord. (PreK-5) Maureen Smith   Secondary Special Education Coord.  (6-12)       2. Building Principal	Director of Student Services Stacy Bucyk
Transportation	Salter Bus Company (978)462-6433 Maureen Carter	Building Principal	Family & Community Engagement Liaison Jennifer Caufield